F.A.Q.
What is Home Healthcare?
Home healthcare includes nursing care, as well as other skilled care services like physical and occupational therapy, speech-language therapy, and medical social services in the comfort of your home. Your home health team provides, and helps to coordinate, the care and/or therapy that your doctor orders. Home health staff teach you and your family how to provide your own care at home. Because most home healthcare is intermittent, your team will educate and empower you to identify and care for your health challenges and changing conditions. The goal of your Bethany HomeHealth team is to help your condition improve, regain your independence, and become as self-sufficient as possible.
How Do I Find a Medicare-Approved Home Health Agency?
You can find a Medicare-approved home health agency by:
- Asking your doctor, hospital discharge planner, or friends and family
- Using a senior citizen referral service
- Looking in the Yellow Pages or on the Web for “home care” or “home health care”
What Questions Should I Ask the Home Health Agency?
- Are you Medicare certified?
- Do you offer the services I need (nursing, PT, OT, etc.)?
- Can you meet my special needs (language or cultural preferences)?
- Do you offer the personal care services I need (help bathing, dressing, using the bathroom)?
- Do you offer the support services I need (like help with laundry, cooking, shopping, or housekeeping) or can you help me arrange for additional services?
- Do you have staff available to provide the type and hours of care my doctor ordered?
- Do you have staff available at night and weekends for emergencies?
- Can you explain to me what Medicare or my insurance will cover and what I must pay?
- Do you do background checks on your staff?
- Do you have references I can contact?
